• +1 234 567 8900
  • info@jhgacademy.com
Book Free Trial
HELP CENTRE

Frequently Asked Questions

Find answers to common questions about our online Quran classes, teachers, fees, and learning process.
Start Free Trial Class
ALL ANSWERS

Browse Questions by Category

Use the search box below or scroll through the categories to find what you need.

Getting Started with Online Quran Classes

Click any Free Trial button, fill in the short registration form and choose a time that suits you. Our team will contact you to confirm your trial class.
Yes. You can book a free trial class to meet a tutor, experience our teaching and ask any questions before you enrol.
Yes. With one-to-one live lessons, a qualified tutor guides you step by step, corrects your mistakes immediately and adapts to your pace, so learning from home is simple and effective.
Children can begin from around 5 years old. Our tutors adapt lessons to each child’s age and attention span.

Online Quran Classes & Learning Process

It is a private live video lesson between you (or your child) and a dedicated tutor, so all the attention and correction is focused on the student.
It depends on the student’s starting level, age, practice and how many classes they take each week. Your tutor will give a realistic estimate after assessing your level in the trial class.
We offer Noorani Qaida, Quran Reading with Tajweed, Quran Memorization (Hifz), Tafseer, Advanced Tajweed, Ten Qira’at, Quran Ijazah, Arabic Language and Islamic Studies for Kids.
Your tutor reviews each lesson, records what has been covered, and shares regular progress updates with students and parents.

Quran Tutors & Teaching Quality

Yes. Our tutors are qualified, experienced and trained in teaching the Quran to students of different ages and levels.

Yes. Lessons are available in English, Urdu and Arabic, so students can follow comfortably.

Yes. If you feel a different tutor would suit you or your child better, contact the Admin Team and we will arrange it.

Class Schedule & Flexibility

Yes. You choose class times that fit your routine and time zone, and the Admin Team confirms the schedule with you.
Please notify the Admin Team at least one hour before class. Classes missed with prior notice are eligible for make-up sessions, subject to our Terms of Service.
Yes. Reschedule requests should be made through the Admin Team, not directly with the tutor. Frequent changes are discouraged because they can disrupt learning.

Fees, Payments & Refund Policy

No. Booking a free trial class does not require credit card information.
Please contact our team for the latest fee details. There are no hidden charges beyond the plan you choose.
We accept the online payment methods listed on our website. The Admin Team will share the available options when you enrol.
Please contact the Admin Team to ask about discounts when enrolling more than one family member.
The monthly fee depends on the plan you choose, such as the number of classes per week and the lesson duration. Fees are payable in advance at the start of each billing cycle.
Please read our Refund Policy page for full details, or contact the Admin Team with any billing questions.
Classes missed with proper notice can be made up within 30 days. Unexcused absences are marked as absent and are not made up. See our Terms of Service for details.

Technical Requirements

A computer, tablet or smartphone with a camera and microphone, a stable internet connection, headphones if possible, a quiet space, and a copy of the Quran.

Student Safety & Policies

Yes. Lessons are one-to-one, scheduling and payments go through the Admin Team, and teachers are not permitted to request personal contact details. Parents are welcome to sit in on lessons.
All communication, scheduling and payments are handled through official channels. Students and parents should not share personal contact details with teachers, and any concern can be reported to the Admin Team.
COURSE PLANS

Choose Your Plan

Simple monthly plans with a free trial first. (Edit prices as needed.) (Edit prices as needed.)

Basic

$50 / month

  • 3 classes per week
  • 30-minute lessons
  • Male or female tutor
  • Monthly progress report
Choose Basic
MOST POPULAR

Standard

$70 / month

  • 5 classes per week
  • 30-minute lessons
  • Progress reports
  • Weekly progress report
  • Free trial classes
Choose Standard

Premium

$90 / month

  • 5 classes per week
  • 45-minute lessons
  • Priority scheduling
  • Weekly progress report
  • Free trial classes
Choose Premium

Still Have Questions?

Our team is here to help you start your Quran learning journey with confidence.
  • Free Trial, No Obligation
  • Certified Male & Female Tutors
  • Quick Response from Our Team
Start Free Trial Class
Contact Support